UNIFIED AGENT DESKTOP - GLUE FOR DELIVERING GREAT CUSTOMER EXPERIENCE - tetherfi
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UNIFIED AGENT DESKTOP – GLUE FOR DELIVERING GREAT CUSTOMER EXPERIENCE

04:36 28 January in Whitepaper

UNIFIED AGENT DESKTOPFrost & Sullivan believes that contact centres have a tremendous opportunity to move from a cost focus to a value-add focus; from merely satisfying consumers to creating delighted brand advocates and loyal customers. The goal is to get organisations to make customer service and contact centres more strategic to the enterprise’s core business.

Tetherfi Pajwani

jayesh.pajwani@tetherfi.com