At the forefront of leveraging digital technology to shape the future of banking with Tetherfi’s WebRTC based Audio Video solution to power its Video Teller Machines that will offer round-the-clock face-to-face banking after hours.

Challenges / Opportunities

  • Provide round the clock branch banking services to customers with the option of virtual teller assistance and live video streaming

  • Provide self-service kiosk experience to get their debit cards or Internet banking tokens any time of the day

  • Enhance efficiency and customer convenience by reimagining banking, using digital technology and innovation to tomorrow’s solutions

Benefits / Outcome

  • Round-the-clock branch banking services to customers made possible by augmenting live-video streaming capabilities into our branches via the VTMs

  • Customers can apply for & get debit cards, internet banking tokens issued on the spot at any time of the day

  • Customer can free themselves from regular banking hours and still do regular banking with live audio/video communication

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