Physically interacting with customers to inboard them can be an expensive and cumbersome process for banks. Even before the lockdowns swept the globe, they had trouble interacting with customers in remote areas due to connectivity problems. The need of the hour is a Video KYC through which banks can:
Be more financially inclusive by remotely onboarding “out of reach” customers
Deliver consistent user experiences despite network constraints
Create cost-efficient and convenient on-boarding process workflows
Unlock new Video KYC possibilities
With Tetherfi Video KYC, you can create cost-efficient and hassle-free onboarding journeys – without delays, discrepancies, or physical contact.
Web-based real-time communication technology
Integrated with operational workflows – standalone or contact center-specific
ML and AI-driven KYC processes
What Tetherfi Video KYC offers
Improved Collaboration
- Co-browsing
- Form filling
- Annotations
- Screen sharing
- Screen control
- Agent and customer pointer
Stronger Compliance
- Audio and video recording (compress and encrypt)
- Archival and retrieval
- Geo location tracking
- In-country compliance & regulations
- Maker/checker
Intelligence
- Video quality scoring
- Skills and attribute-based routing
- Sentiment analysis
- Gamification
- Dashboards and unified reporting
Security
- Secure authentication
- End-to-end encryption
- Biometrics – OCR and FCR
See how Tetherfi covers the whole nine yards of remote on-boarding
Helping you redefine on-boarding excellence
Feature-packed: Screen pop, signature block, watermarking, etc.
Tested across multiple browser versions/platforms
Multiple deployment options – cloud, on-premise or hybrid
Strict adherence to in-country onboarding regulations
