Inside Sales / Business Development Manager - tetherfi
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Inside Sales / Business Development Manager


JOB ROLEBusiness Development Manager



Inside Sales Unit is very strategic arm of Tetherfi Global GTM organisation. The unit helps to build the sales funnel & channel partners working closely with the GTM & Channel Partner development teams in respective focus geograhies.


BDM is responsible for

  • Leading and managing team of BDE responsible for lead generation, prospecting, database development, appointment setting and co-ordination
  • Directlt managing / coordinating leads/ opportunities that has no Tetherfi local presence
  • Setting target/ KPIs/ Goals and objectives for team, coaching & mentoring team, tracking progress and performance
  • Defining / documenting best practices for Inside Sales Unit & ensuring adherence to it all times


In addition, for its own direct markets, BDM is also responsible for generating and qualifying leads for follow-up by the GTM organisation. Leads could be potential channel partnerships or account development actions or specific opportunities in the market. The position entails heavy outbound calling, use of e-mail, and other methods in order to target and qualify potential prospects. Candidates should have a proven track record of success calling on senior-level corporate executives and the ability to identify key business issues and decision making processes.


Key Responsibilities:

  • Preparing contact list per the focus market segment.
  • Profiling accounts & contacts prior to initiating interaction.
  • Outbound campaign via Phone, Email & alternate channels
  • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
  • Understand customer needs and requirements, qualifying & preparing lead handover document prior to transferring / assigning to Sales team
  • Timely update on Salesforce and keep CRM up-to-date with all accounts, contacts & related activities (call/ interaction logs, follow-ups, documents etc.) on real-time basis
  • Maintain and expand database of prospects within assigned territory


Candidate Profile Requirements:

  • BDE ateast 5-8 years work experience in BD/ Inside sales role of which last 2 years must have managed team of atleast 2 or more team members
  • Must continue to have hands-on experience while getting broader goals and objective delivered working with a team
  • Must have BD experience generating leads & demands for atleast one of the markets of interest – ASEAN, ANZ, Europe or North America.
  • Must be prepared to work hours as per their target markets and WFM or Office as per business requirements
  • Must have atleast one of the multi-channel (voice, email, chat, social media etc…) based appointment setting / lead / demand generation, prospecting experience
  • Other experiences not limited to market research, company & prospect profiling, building referral network, nurturing relationships etc. would be an advantage.
  • Be a self-starter and over a period of time build and manage a inside sales team
  • Strong cold calling skills required.
  • Strong verbal and written skills required.
  • Strong target acccount and contact profiling.
  • Familiarity with sales process and certain selling methodologies.
  • Willingness to acquire new skills/ product knowledge.
  • Strong communication and presentation skills.
  • Preferably technical and solution knowledge, experience with Unified Communication (UC), Collaboration, VoIP, Contact Center (IVR & CTI).
  • Preferably working experience in BFSI, Healthcare, Travel & Hospitality, Telecom, BPO.
  • Willingness to acquire new skills/ product knowledge.
  • Clear commitment on the job role.
  • High Adaptability – Able to fit into the team as well as organization structure and culture easily.
  • Ability to develop & sustain relationships with target remotely via phone, email & other alternate channels.
  • Pro-active and highly motivated professional with a positive attitude.
  • Strong work ethic: Team oriented, self-starter, high energy, and results oriented.
  • Ability to think outside the box as needed with an instinct for innovation.
  • Highly proficient computer skills including internet, email, MS Word, Excel, PowerPoint, LinkedIn * experience using CRM, Outbound Dialer, Email Marketing tools.
  • Bachelors, Engineering degree a plus but not required.
  • Working according to target market timezone incl. USA, Asia Pacific and EMEA.


Our success depends on bright, energetic, talented people who share a passion for excellence in building the next generation of Customer Experience Management & Contact Centre applications company —and having fun along the way. Tetherfi offers a fast-paced, action-oriented environment. We promote a culture that embraces innovation, change, teamwork, and strong partnerships. Join the winning Tetherfi team—our future looks bright, and so will yours.

If you feel that your skills and experience are aligned to the career opportunities posted above, please forward your resume mentioning the job role and current location in the subject line of your email to